If you are serious about running any kind of business these days, social media is where you and your company need to be. It is the place where most of your target audience hang around, and the perfect setting for you to interact with them and engage them, and take your relationship with them to the next level.

If you don’t believe in this, take a look at the numbers. Around 70% of all businesses in the US include social media in their marketing strategy because they realize how valuable it can be. Facebook is by far the biggest social media platform out there since it gathers over 1 billion users. Other popular options include Twitter and Instagram, which allow you to reach your target audience even more easily by using hashtags.

According to Timothy Lewis, who is the head of digital marketing at Bestessays, social media enables you to establish credibility and make your company look more personable and human, as opposed to being a generic corporate entity:

“People appreciate personal interaction with their favorite brands, and social media provides you with all the tools to facilitate that interaction.”

The most important tool of the bunch is Facebook Messenger which, according to Lewis, is the key to developing a more personal relationship with your customers. He has also decided to share 5 effective Facebook Messenger tips that will help you transform your marketing strategy. Keep on reading to find out more.

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