Terms of Service

1. This agreement

These terms are between you and Mondovo, Inc., a Delaware corporation with a mailing address at 10685-B Hazelhurst Dr #12282, Houston, Texas 77043, United States. By creating an account or using the service you accept them. If you are accepting on behalf of a company, you confirm you may bind it, and "you" means that company.

Our Privacy Policy explains how we handle personal data and forms part of this agreement.

2. What the service is

Mondovo is a platform for designing, publishing and managing websites. You give it a brief, an existing website address or a document; it produces complete website designs; you refine them, publish to a domain, and manage the site afterwards, including the enquiries it collects.

We add and change features. We will not remove something you depend on without notice where we can avoid it, but the service is not frozen at the state you signed up to.

3. Your account

You are responsible for what happens under your account, including what your team members do. Keep your credentials secure and tell us promptly if you think someone else has access.

One person may not share a single account with others in place of team seats. You must be old enough to enter a contract where you live.

4. Plans, billing and live sites

Drafts are free. You pay for sites that are published.

The Pro plan is $20 per month for each live site. The first live site is included in the first $20 and every additional live site is another $20 per month. Charging for a site begins when you publish it.

Pro includes three team members. Additional seats are $10 per month each. The Agency add-on is $99 per month, flat, whatever number of sites you run, and is what enables white-label delivery, API access and the outreach tools.

The free plan allows one published site on a Mondovo subdomain. Publishing to your own or a client's domain requires a live site on Pro.

• Subscriptions renew automatically until you cancel.
• Prices are in US dollars and exclude any taxes we are required to collect.
• If a payment fails we will contact you. If it remains unpaid, sites on the account may be taken offline until it is settled.

5. Cancelling, and what happens to the money

You can cancel at any time, and you can take an individual site offline at any time, from your workspace.

When you unpublish a site, charging for that site stops. The current billing period is not refunded — you have had the site live for it. The site itself stays in your workspace as a draft, so you can publish it again later without rebuilding it.

We do not give refunds for periods already paid. If we have got something badly wrong, write to us and we will look at it.

6. Your content and your clients' sites

You keep ownership of everything you bring — your briefs, copy, images, brand and data — and of the websites you create with the service. We claim no ownership of them.

You give us the permission we need to run the service: to store, copy, process and publish your content, and to send it to the providers described in the Privacy Policy so that a design can be generated or a site served. This permission ends when you delete the content or close your account, except for copies in routine backups.

You are responsible for having the right to use what you upload, and for what your published sites say and do. If you build sites for clients, that includes their legal obligations — their privacy notice, their cookie or consent banners, and the accuracy of the claims on their site.

7. Generated designs and content

Designs, copy and images produced by the service are generated by AI models. They are not checked by a person before you see them, they can contain mistakes, and similar output may be produced for someone else.

Review generated work before publishing it, particularly prices, statistics, legal or medical claims, and anything a customer might act on. Once you publish a site, what it says is yours.

Where the service generates images, you are responsible for making sure the result is suitable for the use you put it to.

8. Acceptable use

You may not use Mondovo to:

• Publish anything unlawful, or anything that infringes someone else's rights.
• Impersonate a person or organisation, or publish content designed to deceive people about who they are dealing with.
• Distribute malware, run phishing, or collect credentials or payment details under false pretences.
• Send unsolicited bulk email through the outreach tools, or in breach of the law that applies to the recipient.
• Attack, overload, probe or reverse-engineer the platform, or work around its limits.
• Resell access to the platform as if it were your own product, unless we have agreed that in writing.

We may remove content or suspend an account that breaches this section. Where the breach is serious or repeated, we may close the account.

9. Domains and connected services

Connecting a domain, a messaging channel or another third-party service means you are also bound by that provider's terms, and we are not responsible for what they do or for their availability.

You are responsible for keeping any domain you connect registered and pointed at us. If it lapses, the site stops being reachable through it.

10. Availability

We work to keep the service and the sites it publishes available, but we do not promise uninterrupted or error-free operation. Maintenance, provider outages and faults happen.

We publish sites as static pages on a content delivery network so that a problem with the Mondovo application does not usually take a published site offline.

11. Suspension and termination

You may stop using the service at any time by closing your account. We may suspend or close an account for a breach of these terms, for non-payment, or where we are required to by law.

Export what you need before you close your account. After closure we delete your data on the timetable in the Privacy Policy, and it cannot be recovered afterwards.

12. Disclaimers

Except where the law says otherwise, the service is provided as it is and as available, without warranties of any kind — including any implied warranty of merchantability, fitness for a particular purpose or non-infringement.

We do not warrant that generated content will be accurate, unique, or fit for a particular client or market.

13. Limitation of liability

To the extent the law allows, neither party is liable for indirect or consequential loss, or for lost profits, revenue, goodwill or data.

Our total liability arising out of or relating to the service in any twelve-month period is limited to the amount you paid us in the twelve months before the claim arose.

Nothing here limits liability that cannot lawfully be limited.

14. Indemnity

You will defend and indemnify us against claims arising from the content you publish, from your use of the service in breach of these terms, and from your obligations to your own clients.

15. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules, and the state and federal courts sitting in Delaware have exclusive jurisdiction — except that either party may seek injunctive relief wherever it is needed to protect its rights.

16. Changes to these terms

We may update these terms. The date at the top is the version in force. If a change materially affects your rights we will tell you before it takes effect, and continuing to use the service afterwards means you accept it. If you do not, you may cancel.

17. General

These terms, with the Privacy Policy, are the whole agreement between us about the service. If a provision is unenforceable, the rest stays in force. Not enforcing something once does not waive it. You may not transfer this agreement without our consent; we may transfer it to a successor to our business.