What credits are for, and buying more

Credits pay for Creative Studio output and meeting assistant time. Building and editing sites never uses credits.

Credits pay for work that has a real cost each time you use it. They are used for two things only.

What uses credits

  • Creative Studio: images, ads, carousels, animated slides, logos, videos and voice.
  • Meeting assistant time, after the 2 free hours each workspace gets once.

What never uses credits

  • Creating sites, making designs, building pages, chat and visual edits, and the assistant.
  • Publishing.
  • Texting, the Voice Agent and X posts, which are separate add-ons.

Buy more

  1. Open your avatar menu → Billing & credits → Credits and click Add credits.
  2. Choose a pack or a custom amount and pay. The purchase is confirmed on screen and by email.

Good to know

  • The cost is always shown before you confirm, and failed or cancelled work is refunded automatically.
  • When you run out in the middle of something, you are shown a way to top up.
  • Purchased credits last 12 months, and the ones closest to expiring are used first.
  • Ask the assistant "How many credits do I have?" Receipts are under Billing & credits → View invoices.
  • Current credit prices are on the Pricing page.

Still stuck?

Ask us, and a person will answer.

Send us what you were trying to do and what happened. We usually reply within a working day.