Clients send feedback by email, chat, comments and calls. Feedback gathers it on each site and turns it into changes aimed at the right design.
Steps
- Open a site and click Feedback in the editor toolbar (also under Website → Feedback).
- Paste your client's message. If it is all about one design, say so under the box.
- Review the checklist of changes. Each change shows thumbnails of the designs it applies to.
- If it is not clear which design was meant, the change waits as Which design?. Pick it with one click.
- Send the changes. Each one can be undone on its own.
- If a change could not be applied, the reason is shown.
Where feedback comes from
- Messages you paste in.
- Comments on a shared board or preview link.
- Ask for a change requests from clients in their portal.
Good to know
- Applying feedback is free, like any other edit.
- Related: Share designs on a board and Give your client portal access.