Give your client portal access to their site

Let a client edit words and images, review designs, read their inbox and ask for changes, without joining your workspace.

The client portal gives a client safe, limited access to their own site. Client users are unlimited and do not use team seats.

Steps

  1. Open the site and go to Site settings → Client portal.
  2. Turn on client access and choose the areas they get, such as the site editor, preview and feedback, inbox, analytics, SEO, forms or settings.
  3. Invite the client by email and choose a role: Can edit content, Can review or Can view.
  4. Decide whether Clients need your approval to publish. With it on, each publish comes to you as a request.

What clients can do

  • Change the words, images and form text you open up, in a simple editor.
  • Use AI to rewrite a single field, if you allow it.
  • Comment on the design and send Ask for a change requests to your team.
  • Publish their changes, with or without your approval.

Good to know

  • Clients cannot use AI to change the design or layout, add pages, or touch billing, domains, integrations or your team.
  • The first publish of a site always stays with your team, because it starts that site's monthly charge.
  • Set up white-label branding first so invitations carry your brand. See White-label Mondovo for your agency.
  • Want them to have full control? See Give a client full control of their site.

Still stuck?

Ask us, and a person will answer.

Send us what you were trying to do and what happened. We usually reply within a working day.