If your site sells products, customers can browse them in WhatsApp and send you an order without leaving the chat. The catalog fills itself from your site every day, so you only edit products in one place.
Set it up (once)
- Open Settings → Integrations → WhatsApp → Profile & growth and find Product catalog on WhatsApp.
- Click Turn on my product feed and copy the feed link.
- In Meta Commerce Manager, choose Add catalog → E-commerce → Upload product info → Data feed → Scheduled feed, paste the link and pick Daily.
- In WhatsApp Manager, open Catalog and choose the catalog you just made.
- Back in Mondovo, click check again, then turn on Show the shop button and, if you like, Let customers add items to a cart.
Good to know
- Products need a price and a photo to show. Products hidden on your site don’t appear.
- Meta reviews products against its commerce rules; some kinds of goods aren’t allowed.
- Orders sent from the cart arrive as a chat in your Inbox, so you or your AI can confirm and arrange payment.