No payment account yet, or your payment provider isn't listed? Customers can send you their order on WhatsApp instead.
How it works
- A customer adds products to the cart and taps Order on WhatsApp (in the cart or at checkout).
- WhatsApp opens with the order already written out: products, quantities and total. They send it to your number.
- The order is also saved in your site's Inbox.
- You reply to confirm stock, the delivery fee and their delivery address, and agree how they pay. You can send them a payment link from your own payment provider's app (for example Yoco or Paystack payment links).
Turn it on
Ask the Mondovo assistant to take orders on WhatsApp, or choose Take orders on WhatsApp when your store setup asks how buyers pay. It uses the WhatsApp number on your site, or asks for one.
Good to know
- It works alongside card payments and cash on delivery: customers choose.
- To take card payments online later, see Take payments at checkout.