Each form has its own settings for who hears about new entries and what the person who filled it in receives.
Steps
- Open Messages & customers → Forms and choose a form.
- Open its Settings.
- Add the email addresses that should be notified. Notifications are off until you add at least one recipient.
- Check the automatic reply. It thanks the person for getting in touch and is on by default. Edit the wording or switch it off for this form.
- Choose the thank-you message or the page visitors go to after submitting.
- Save.
Good to know
- You can also ask the chat: "Email enquiries from the contact form to sales@example.com as well."
- Site-wide notification settings are in Site settings → Notifications. Your own notification choices are in your account's Notifications settings.
- Each form can send entries to a webhook or Google Sheets. See Send leads to Zapier, Make or Google Sheets.
- The automatic reply is the ready-made Lead Auto-Reply. See Use the ready-made automations.